BTS Software Solutions is seeking a System Administrator with an active TS/SCI w/ Poly to join our team in Annapolis Junction, MD.

Job Description: The System Administrator provides Tier-3 operational and maintenance support for enterprise IT and data center monitoring systems. This role ensures system availability, security compliance, and continuous monitoring across regional and global infrastructures.

Key Responsibilities:

• Administer and maintain enterprise monitoring and logging platforms including:
  • Nagios (multi-region)
  • NetFlow/sFlow collectors
  • HP Network Node Manager (HPNMi)
  • HP Network Automation (HPNA)
  • Syslog and Cribl
• Maintain regional and global instances to ensure continuous availability and mission support.
• Perform system scaling, configuration changes, and performance tuning as operational requirements evolve.
• Execute patching and upgrades of applications and systems for:
  • Security compliance
  • Bug remediation
• Provide advanced troubleshooting and root cause analysis for mission-impacting incidents.
• Assist with alert tuning, false positive reduction, and onboarding of new monitoring alerts.
• Support enterprise environmental logging and monitoring infrastructures to meet uptime SLAs.
• Track incidents, service requests, and changes
• Support log retention, storage, and restoration processes.
• Assist users with software installation, usage, and operational best practices.

Skills:

• Linux system administration
• Enterprise monitoring tools (Nagios, NetFlow, Syslog)
• Network troubleshooting fundamentals
• Patch and configuration management
• Incident response and operational support in secure environments

Education/Qualifications:

• Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a Bachelor's Degree

Pay Range: $125,000-$145,000
The BTS pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role’s responsibilities, the candidate’s educational background, their work experience, and the specific competencies crucial for success in the role.

About BTS Software Solutions

BTS Software Solutions is a Service Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers’ lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives.

We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich people’s lives. BTS offers one of the best benefits packages in the industry: 100% Company PAID health benefits, PTO, 401K matching and vested from day one of employment, to name just a few of our benefits and perks. To learn more about BTS Software Solutions visit us at www.unleashbts.com/careers/.

BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.